Sending Clear Signals

By Dan Coulter My son is a careful driver. He uses his turn signals and appreciates other drivers who do the same – especially when he sees folks who don’t. I appreciate products I have to assemble that come with clear instructions -- because I’ve wrestled with some that didn’t. I also appreciate callers who leave clear answering machine messages –- because I’ve had voicemail where callers rattled off a phone number so fast I couldn’t understand it. I didn’t feel kindly as I replayed the message again and again trying to catch the call-back number. I believe most of these communications transgressions aren’t intentional. I think most happen when someone is in a hurry or distracted and abs

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